Shipping Policy (Clutch & Handbag Products)

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on weekends or public holidays.

2. Shipping Time

  • Standard delivery usually takes 3–7 business days, depending on the location.
  • Delivery times may vary due to external factors like weather, courier delays, or remote locations.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated at checkout.
  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once your order is shipped, a tracking ID and link will be shared via email or message.
  • Customers can track their shipment in real-time using the provided details.

5. Delivery Issues

  • If a package is delayed, lost, or marked as delivered but not received, contact support within 48 hours.
  • Assistance will be provided to resolve the issue with the courier partner.

6. Incorrect Address

  • Ensure that the shipping address is accurate and complete at the time of order.
  • Orders with incorrect or incomplete addresses may be delayed or returned. Additional charges may apply for re-shipping.

7. Failed Delivery Attempts

  • Courier partners may attempt delivery 2–3 times.
  • If unsuccessful, the package may be returned, and re-shipping charges may apply.

8. Damaged Package on Delivery

  • If the outer packaging appears damaged, it is recommended to record an unboxing video and report the issue immediately.

9. Contact for Shipping Support

For any shipping-related queries, contact: Arshdeepk323@gmail.com